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VIR-II-0059

“I promised I'd give them the bad news myself, and I didn't pass it off.”

The easy move was to let someone else deliver it, or let it leak, and keep your distance. You'd said you'd tell them yourself, so you did — face to face, owning the weight. Keeping your word includes the promises that cost you comfort. You showed up for the hard conversation you committed to, and that's leadership.

Your Practice

  1. Notice you honored a commitment most people quietly hand off.
  2. Deliver the hard thing directly and stay in the room for the response.
  3. Never promise to handle something and then route it around yourself.
  4. Let people learn that when you say you'll handle it, you actually do.

The Architects

“Perform without fail what you resolve.”

Benjamin Franklin, The Autobiography of Benjamin Franklin