VIR-I-0031
“I disclosed the flaw in what I was selling and the deal still closed.”
You could have let the buyer find out later. You told him up front, fully expecting to lose the sale. He bought anyway — and now he trusts you in a way no smooth pitch could have earned. Honesty did not cost you the deal. It bought you the next ten. Reputation is built exactly here, in the disclosure you didn't have to make.
Your Practice
- Write down what you disclosed and how it felt to risk the loss.
- Notice that the trust you earned is now an asset on every future deal.
- Make full disclosure your default, not your exception. The reputation is the point.
- Follow through flawlessly on what you promised. Honest words need honest delivery.